---
title: Identify which Outlook version you are using and how to switch the Outlook desktop version
description: Not sure if you're using the New Outlook app, Outlook Classic for Desktop or Outlook on the Web? This article describes how to identify which Outlook you are using and how to switch the app version in Windows.
---

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# Identify which Outlook version you are using and how to switch the Outlook desktop version

## Not sure if you're using the New Outlook app, Outlook Classic for Desktop or Outlook on the Web? This article describes how to identify which Outlook you are using and how to switch the app version in Windows.

### **The 4 versions of Outlook**

**![MicrosoftStore-OutlookForWindows-png](https://help.stalbansdiocese.org/hs-fs/hubfs/MicrosoftStore-OutlookForWindows-png.png?width=128&height=128&name=MicrosoftStore-OutlookForWindows-png.png)1. Outlook for Windows / Outlook for Mac**

- Also known as New Outlook. This is the newest desktop app of Outlook and is becoming the default Outlook app.
- For personal devices, access to diocesan accounts using this app is restricted.

**![Microsoft-Outlook](https://help.stalbansdiocese.org/hs-fs/hubfs/Microsoft-Outlook.png?width=128&height=128&name=Microsoft-Outlook.png)2. Outlook Classic for Windows**

- This is the original desktop Outlook app that comes with Microsoft/Office 365 and previous versions of Office. This app will be retired in due course.
- For personal devices, access to diocesan accounts using this app is restricted.

**3. Outlook for the Web for web browsers**

- Also known as webmail. This can be accessed via a web browser at **[https://outlook.cloud.microsoft](https://outlook.cloud.microsoft)**
- For personal devices, access to diocesan accounts is restricted to Microsoft Edge work profiles.

**4. Outlook Mobile for iPhone, iPad and Android devices**

- The Apple or Android version which can be installed from the Company Portal on work devices or from the Apple Store / Google Play Store on personal devices.

---

### **Am I using New Outlook or Outlook Classic on my Windows computer?**

You can use either depending on your preferences however please note that Outlook Classic is likely to be retired at some point in the future.

The following shows you how to recognise which version you are using...

#### **Try the new Outlook toggle**

Look for the **New Outlook** toggle in the top right of Outlook. [If the toggle is not there see below \>](https://help.stalbansdiocese.org/outlook-id#toggle-missing)

**Tip:** Use the **New Outlook** toggle to switch versions on a Windows computer. [If the toggle is not there see below \>](https://help.stalbansdiocese.org/outlook-id#toggle-missing)

- If the toggle is **On** you are using **New Outlook** 
    - ![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Jun-11-2026-10-36-46-3313-AM.png?width=300&height=70&name=image-png-Jun-11-2026-10-36-46-3313-AM.png)
- If the toggle is **Off** you are using **Outlook Classic** 
    - ![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Jun-11-2026-10-35-59-0366-AM.png?width=300&height=229&name=image-png-Jun-11-2026-10-35-59-0366-AM.png)

#### **New Outlook toggle missing**

Both **New Outlook** and **Outlook Classic** should be available as separate apps in the Windows Start menu.

1. Press the ![windows-11-start-png](https://help.stalbansdiocese.org/hs-fs/hubfs/windows-11-start-png.png?width=16&height=16&name=windows-11-start-png.png) Windows Start button
2. Type **Outlook** or on the start menu app A-Z list find **Outlook**  
     1. For New Outlook select **Outlook app**
     2. For Outlook Classic select **Outlook (classic)**

**![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Jul-06-2026-01-00-51-4460-PM.png?width=367&height=249&name=image-png-Jul-06-2026-01-00-51-4460-PM.png)**

---

#### **Layout differences between New Outlook and Outlook Classic**

- **New Outlook** 
    1. The top menu does not contain Send / Receive
    2. In the top left **DIOCESE OF ST ALBANS** displays
    3. In the top left there's a **☰** 3 line button to show and hide the navigation pane
    4. In the top right there's a **⚙️**settings cog

![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Jun-11-2026-10-46-25-1707-AM.png?width=670&height=80&name=image-png-Jun-11-2026-10-46-25-1707-AM.png)

- **Outlook Classic** 
    - The top menu contains **Send / Receive**
    - DIOCESE OF ST ALBANS, ☰ and ⚙️are not displayed

**![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Jun-11-2026-10-46-58-3932-AM.png?width=670&height=77&name=image-png-Jun-11-2026-10-46-58-3932-AM.png)**

 

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