---
title: "Teams Training: Do Not Disturb & Priority Access"
description: Prevent your devices from ringing when you have an incoming call and add exceptions
---

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# Teams Training: Do Not Disturb & Priority Access

## Prevent your devices from ringing when you have an incoming call and add exceptions

**TEAMS TRAINING SERIES:** [Contents \>](https://help.stalbansdiocese.org/software-services?hsLang=en#teams)

**TEAMS PHONE SERIES:** [Contents \>](https://help.stalbansdiocese.org/software-services?hsLang=en#teams-phone)

**Note:** Enabling Do Not Disturb blocks incoming phone calls and Teams video calls & chats.

### Enabling & Disabling Do Not Disturb (DND)

1. Select your picture or initials
2. Select your current status, eg. Available, Busy etc 
     1. This can also be controlled in Outlook when a calendar appointment is set to show you as **busy**
3. To **enable**, change your current status to **Do not disturb** 
     1. A banner will display showing your status is set to do not disturb (marked in orange in the example below)
     2. Incoming phone calls will revert to what is configured in **Call Handling**. See:  
        **[Teams Phone: No Answer Settings \>](https://help.stalbansdiocese.org/teams-phone-no-answer?hsLang=en)**
     3. To **add an exception** and allow a person or number to call you with DND enabled: 
            1. **More actions** ![More options button](https://support.content.office.net/en-us/media/d6c70643-162c-4414-954a-9bcb33ee4bc5.png)
            2. **Settings**
            3. **Privacy**
            4. **Do not disturb** \> **Manage priority access**
            5. Enter and select one or more names or numbers
4. To **disable DND**, change your current status from **Do not disturb** to **Available**

![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-May-10-2024-11-31-44-3171-AM.png?width=687&height=269&name=image-png-May-10-2024-11-31-44-3171-AM.png)

---

### **Related Articles**

**[I cannot change my Do Not Disturb (DND) status in Microsoft Outlook and Teams \>](https://help.stalbansdiocese.org/microsoft-outlook-and-teams-is-showing-my-status-as-do-not-disturb?hsLang=en)**

---

### **Additional Learning**

**[Teams Phone: No Answer Settings \>](https://help.stalbansdiocese.org/teams-phone-no-answer?hsLang=en)**

**[Teams Phone: All IT Knowledge Base articles \>](https://help.stalbansdiocese.org/software-services?hsLang=en#teams-phone)**

 

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