--- title: How do I install apps and manage devices using the Company Portal, Play Store or Intune apps? description: Installing apps and managing devices on diocesan computers, mobiles and tablets --- [Skip to content](https://help.stalbansdiocese.org/company-portal#main-content) English Show submenu for translations [![dioceseofstalbans-technology\_474x247-1](https://help.stalbansdiocese.org/hs-fs/hubfs/dioceseofstalbans-technology_474x247-1.png?width=192&height=100&name=dioceseofstalbans-technology_474x247-1.png)](https://help.stalbansdiocese.org/?hsLang=en) - [🎟️Raise Support Ticket](https://help.stalbansdiocese.org/tickets-new) - [🎫My Tickets](https://help.stalbansdiocese.org/tickets-view) - [🧠Knowledge Base](https://help.stalbansdiocese.org/) Open main navigation Close main navigation - [🎟️Raise Support Ticket](https://help.stalbansdiocese.org/tickets-new) - [🎫My Tickets](https://help.stalbansdiocese.org/tickets-view) - [🧠Knowledge Base](https://help.stalbansdiocese.org/) - English Show submenu for translations - [My Tickets](https://help.stalbansdiocese.org/tickets-view) [My Tickets](https://help.stalbansdiocese.org/tickets-view?hsLang=en) How can we help? - There are no suggestions because the search field is empty. 1. [IT Help](https://help.stalbansdiocese.org/?hsLang=en) 2. [Devices](https://help.stalbansdiocese.org/devices?hsLang=en) 3. [All Devices](https://help.stalbansdiocese.org/devices?hsLang=en#all-devices) # How do I install apps and manage devices using the Company Portal, Play Store or Intune apps? ## Installing apps and managing devices on diocesan computers, mobiles and tablets. Resolve compliance issues. ### **Diocesan Computer, iPhones & iPads** #### **The Company Portal** ![Company Portal app icon](https://help.stalbansdiocese.org/hs-fs/hubfs/undefined-2.jpeg?width=225&height=225&name=undefined-2.jpeg)  The Company Portal app replaces: - **Microsoft Store** on diocesan computers - **Apple App Store** on diocesan iPhones &iPads You can also use it to check your devices are compliant with diocesan security policies in order for you to access your accounts. ### **Diocesan Android Phones** #### **Play Store & Intune** The **Play Store app** on a diocesan Android device is an app store managed by the diocesan IT Team. The **Intune app** is used to check your devices are compliant with diocesan security policies in order for you to access your accounts. | ![](https://help.stalbansdiocese.org/hs-fs/hubfs/playstore-png.png?width=150&height=165&name=playstore-png.png) | ![](https://help.stalbansdiocese.org/hs-fs/hubfs/intune-png.png?width=150&height=150&name=intune-png.png) | | --- | --- | | **Play Store icon** | **Intune app icon** | --- ### **Installing apps from the Company Portal / Play Store** **New Apps:** If you cannot find an app that you need for your role, or if you are looking for a paid app, please start by checking the **[Approved Cloud Services](https://help.stalbansdiocese.org/cloud-services?hsLang=en)** (sign-in required) to see if it is listed there. If the app is either approved or not found in the list, please raise a support ticket with the app's details. The diocesan IT team will review your request, determine if there are similar apps or services currently available to suggest to you, and if appropriate, add the requested app to the Company Portal for you to install on your diocesan device. 1. Open the Company Portal app or the Play Store app (Android) 2. Sign in with your diocesan credentials if required 3. Either search or go to the apps list to browse 4. Select app 5. Select **install** or **re-install** (shown if the app is already on the device) | **Windows** | **iPhone / iPad** | | --- | --- | | - Select **Apps** | - Select **View all apps** | | ![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Apr-08-2025-02-17-30-1194-PM.png?width=670&height=763&name=image-png-Apr-08-2025-02-17-30-1194-PM.png) | ![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Apr-08-2025-02-16-12-5627-PM.png?width=670&height=802&name=image-png-Apr-08-2025-02-16-12-5627-PM.png) | --- ### **Managing your diocesan devices in the Company Portal / Intune app** **Tip:** You can also view the Company Portal online at **[portal.manage.microsoft.com/devices](https://portal.manage.microsoft.com/devices)** 1. Open the Company Portal or Intune app (Android) 2. Sign in with your diocesan credentials if required 3. Select **Devices** 4. A list of all diocesan devices that are registered to you are displayed along with their compliance current status: 1. ✅**Can access company resources:** This device meets all security requirements and can access work or school resources. 2. **Out of compliance – can still access company resources:** This device is allowed access, but some settings don’t meet company policies. You must update them by the specified deadline. 3. **Cannot access company resources:** This device does not meet security requirements and is blocked from accessing diocesan resources. Follow the necessary recommendations to regain access. 4. **Can access company resources, but action required:** Your device is currently allowed access, but you must take specific actions by a deadline to maintain access. --- #### **Using Check Access / Sync in Company Portal / Intune App** #### **![Company Portal app icon](https://help.stalbansdiocese.org/hs-fs/hubfs/undefined-2.jpeg?width=150&height=150&name=undefined-2.jpeg)** Check access or Sync (Android) gives you the ability to manually start a sync of your device to the diocesan device management server. Automatic synchronisations occur every 8 hours or so however you may want to do a manual sync here to: - Receive an app recently deployed to your device - Receive the latest security and compliance policies #### **![](https://help.stalbansdiocese.org/hs-fs/hubfs/intune-png.png?width=120&height=120&name=intune-png.png)** - Regain access to your diocesan Microsoft account on that device which you have now made compliant or hasn't checked in for a while. **How to do a manual sync:** 1. Open the **Company Portal** or **Intune** (Android) app 2. Select **Devices** 3. Select **Check status** or **Sync** (Android) to start a manual sync. **Tip:** The message **Can access company resources** means you can access your diocesan Microsoft account. ![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Apr-08-2025-02-29-24-1365-PM.png?width=670&height=161&name=image-png-Apr-08-2025-02-29-24-1365-PM.png) - [Communications](https://help.stalbansdiocese.org/communications?hsLang=en#main-content) - [Branding](https://help.stalbansdiocese.org/communications?hsLang=en#branding) - [Devices](https://help.stalbansdiocese.org/devices?hsLang=en#main-content) - [All Devices](https://help.stalbansdiocese.org/devices?hsLang=en#all-devices) - [Computer](https://help.stalbansdiocese.org/devices?hsLang=en#computer) - [iPhone, iPad & Android](https://help.stalbansdiocese.org/devices?hsLang=en#iphone-ipad-android) - [Personal](https://help.stalbansdiocese.org/devices?hsLang=en#personal) - [Links](https://help.stalbansdiocese.org/links?hsLang=en) - [Software & Services](https://help.stalbansdiocese.org/software-services?hsLang=en#main-content) - [Artificial Intelligence (AI)](https://help.stalbansdiocese.org/software-services?hsLang=en#artificial-intelligence-ai) - [Calendars & Tasks](https://help.stalbansdiocese.org/software-services?hsLang=en#calendars-tasks) - [CMS & Database](https://help.stalbansdiocese.org/software-services?hsLang=en#cms-database) - [Emails](https://help.stalbansdiocese.org/software-services?hsLang=en#emails) - [Files](https://help.stalbansdiocese.org/software-services?hsLang=en#files) - [Meetings](https://help.stalbansdiocese.org/software-services?hsLang=en#meetings) - [Finance](https://help.stalbansdiocese.org/software-services?hsLang=en#finance) - [Forms](https://help.stalbansdiocese.org/software-services?hsLang=en#forms) - [PDFs](https://help.stalbansdiocese.org/software-services?hsLang=en#pdfs) - [Printing & Scanning](https://help.stalbansdiocese.org/software-services?hsLang=en#printing-scanning) - [Security & Data Protection](https://help.stalbansdiocese.org/software-services?hsLang=en#security-data-protection) - [SharePoint & OneDrive](https://help.stalbansdiocese.org/software-services?hsLang=en#sharepoint-onedrive) - [Staff](https://help.stalbansdiocese.org/software-services?hsLang=en#staff) - [Teams](https://help.stalbansdiocese.org/software-services?hsLang=en#teams) - [Teams Phone](https://help.stalbansdiocese.org/software-services?hsLang=en#teams-phone) - [Video Conferencing](https://help.stalbansdiocese.org/software-services?hsLang=en#video-conferencing) - [Website](https://help.stalbansdiocese.org/website?hsLang=en) - [Contact](https://help.stalbansdiocese.org/contact?hsLang=en) [![Chill listening crop-3](https://help.stalbansdiocese.org/hs-fs/hubfs/apple-touch-icon-1.png?width=24&height=24&name=apple-touch-icon-1.png "Chill listening crop-3")](https://help.stalbansdiocese.org?hsLang=en) St Albans Diocesan IT Team Copyright © 2026, Diocese of St Albans