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What are the details of the Three Mobile tariff on my diocesan iPhone or iPad?

Your plan for calls, texts and data in the UK and Abroad on the 3 network SIM card

In the UK

  • Unlimited calls to numbers starting:
    • 123 - Three Mobile voicemail
    • 01 & 02 - Geographic
    • 03 - Non-geographic
    • 0500 - Freephone
    • 07 - Mobiles
    • 080 - Freephone
    • Plus unlimited calls to EU geographical numbers
  • Calls not included** start with:
  • Unlimited texts to UK & EU mobiles
    • Does not include sending to chargeable SMS short codes & mPay (subscriptions & donations)**
    • Does not include picture messages (MMS) which are charged at 65p per MMS**
      • Please use other methods to send photograph, eg. OneDrive / SharePoint / Email etc.
  • Unlimited data

Outside the UK

  • You are permitted to take your device abroad, however, prior to doing so, you must notify the IT team by raising a support ticket (choose 'Travelling Abroad') to obtain permission and ensure that the necessary security measures are in place.
    • Your Microsoft 365 account is only accessible in the UK. Once notified we can temporarily allow you to access your account in the country you are visiting.
    • Before you go we can notify you of any additional charges* and make adjustments to your spend cap.**
  • When travelling, please turn off your iPhone / iPad while travelling as charges are possible in-flight. See: How do I disable or enable mobile data on my iPhone or iPad and see usage? >

European Union (EU)

  • Unlimited calls and texts to UK and EU numbers (same as in the UK above)
  • 12GB data / month
    • Resets 15th every month
  • No additional fee per day when roaming in an EU country

*Rest of the World

  • Outside the UK/EU prices are particularly high however roaming add-ons to your plan can be purchased to reduce the cost.**
  • In a lot of cases it is cheaper to buy a local SIM card instead and swap the SIM card over. Our iPhones and iPads are unlocked so can use any SIM card.

**Spend Cap

  • By default all our Three SIM cards have a £0 spend cap to prevent additional charges. All of these following functions will therefore be blocked because they cost additional money outside of your plan:
    • Calling to charegable numbers (055, 056, 084, 087, 09)
    • Charegable text and MMS messages
    • Going over your data limit in the EU
    • Calls, texts and data outside UK & EU
  • Adjustments can be made when additional costs cannot be avoided:
    • Please raise a support ticket if you require a higher spend cap for your role.
    • For travelling, choose 'Travelling Abroad' to provide us with the information we need for your trip.
  • When spend caps change you will receive a confirmation text message.

Up to date information on this and other IT matters can be found here:

Staff SharePoint Library > Staff Handbooks > IT Handbook for Staff.pdf