--- title: How do I sign into and use the CMS Portal? description: Registering and setting up your CMS portal account --- [Skip to content](https://help.stalbansdiocese.org/cms#main-content) English Show submenu for translations [![dioceseofstalbans-technology\_474x247-1](https://help.stalbansdiocese.org/hs-fs/hubfs/dioceseofstalbans-technology_474x247-1.png?width=192&height=100&name=dioceseofstalbans-technology_474x247-1.png)](https://help.stalbansdiocese.org/?hsLang=en) - [🎟️Raise Support Ticket](https://help.stalbansdiocese.org/tickets-new) - [🎫My Tickets](https://help.stalbansdiocese.org/tickets-view) - [🧠Knowledge Base](https://help.stalbansdiocese.org/) Open main navigation Close main navigation - [🎟️Raise Support Ticket](https://help.stalbansdiocese.org/tickets-new) - [🎫My Tickets](https://help.stalbansdiocese.org/tickets-view) - [🧠Knowledge Base](https://help.stalbansdiocese.org/) - English Show submenu for translations - [My Tickets](https://help.stalbansdiocese.org/tickets-view) [My Tickets](https://help.stalbansdiocese.org/tickets-view?hsLang=en) How can we help? - There are no suggestions because the search field is empty. 1. [IT Help](https://help.stalbansdiocese.org/?hsLang=en) 2. [Software & Services](https://help.stalbansdiocese.org/software-services?hsLang=en) 3. [CMS & Database](https://help.stalbansdiocese.org/software-services?hsLang=en#cms-database) # How do I sign into and use the CMS Portal? ## Register, sign in and use the CMS Portal ### [![CMS-Portal-1](https://help.stalbansdiocese.org/hs-fs/hubfs/CMS-Portal-1.png?width=240&height=125&name=CMS-Portal-1.png)](https://cms.cofeportal.org)Contents - [Setup: Register for an account \>](https://help.stalbansdiocese.org/cms#register) - [Setup: Two-Step Verification \>](https://help.stalbansdiocese.org/cms#mfa) - [Setup: Request CMS Access \>](https://help.stalbansdiocese.org/cms#request-access) - [How to sign into the CMS Portal and reset a forgotten password or MFA \>](https://help.stalbansdiocese.org/cms#sign-in) - [How to use the CMS Portal \>](https://help.stalbansdiocese.org/cms#use) --- ### Setup: Register for an account **Warning:** Once you have [registered](https://help.stalbansdiocese.org/cms#register) and [requested CMS access](https://help.stalbansdiocese.org/cms#request-access), an email will be sent to the database administrator, who will then grant you access to the data. Humans always approve access requests, so you will need to allow us time to do this for you within office hours. 1. **[![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Dec-16-2025-09-48-23-1025-AM.png?width=359&height=454&name=image-png-Dec-16-2025-09-48-23-1025-AM.png)](https://cofeportal.org/register)**Visit **[https://cofeportal.org/register](https://cofeportal.org/register)** 2. Enter **First name**, **Last name** and **Email** (your primary diocesan email address) 3. Create a strong password using the password guide 1. **Tip:** Use the **[Dashlane Password Generator](https://www.dashlane.com/features/password-generator)** and save the password in your internet browser 4. Select **I'm not a robot** and complete the reCAPTCHA challenge if requested 5. Select **Register** 6. An email will be sent for you to verify your account. In the email select **Verify Email Address** 7. Once verified you will be redirected to the login page. Sign in with your newly created credentials. 1. Select **Remember me** to reduce the number of sign ins --- ### Setup: Two-Step Verification![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Dec-16-2025-12-16-39-0634-PM.png?width=300&height=311&name=image-png-Dec-16-2025-12-16-39-0634-PM.png) When you first sign in you will be asked to complete **Two-Step Verification** (MFA) such as entering a code from an authenticator app or email. 1. Select **Set up Two-Step Verification** 2. Select your preferred method, App or Email 1. **On a Mobile**: Use the Microsoft Authenticator, Google Authenticator or Dashlane apps 2. **On a Computer**: Use the **[Oracle Authenticator app](https://help.stalbansdiocese.org/oracle-authenticator?hsLang=en)** or Dashlane apps --- ### Setup: Request CMS access Once signed in you will need to request access to St Albans Diocese: 1. Select **Contact Management System** or visit this link **[https://cms.cofeportal.org/access](https://cms.cofeportal.org/access)** 2. Under **Organisation** select **The Diocese of St Albans** 3. Under **Postcode** enter **AL1 1HE** 4. Select **Request access** **Warning:** Once you have [registered](https://help.stalbansdiocese.org/cms#register) and [requested CMS access](https://help.stalbansdiocese.org/cms#request-access), an email will be sent to the database administrator, who will then grant you access to the data. Humans always approve access requests, so you will need to allow us time to do this for you within office hours. --- ### How to sign into the CMS Portal and reset a forgotten password or MFA - Once you have registered, sign in at **[https://cms.cofeportal.org](https://cms.cofeportal.org/)** - If you have forgotten your password, visit [**https://cofeportal.org/forgot-password**](https://cofeportal.org/forgot-password) - Enter your username, complete the reCAPTCHA and select **Request change** - If you need to reset your multi-factor authentication (MFA / 2FA), please raise a support ticket --- ### How to use the CMS Portal - There is a CMS knowledge base at **[https://docs.cofeportal.org/](https://docs.cofeportal.org/)** - [Communications](https://help.stalbansdiocese.org/communications?hsLang=en#main-content) - [Branding](https://help.stalbansdiocese.org/communications?hsLang=en#branding) - [Devices](https://help.stalbansdiocese.org/devices?hsLang=en#main-content) - [All Devices](https://help.stalbansdiocese.org/devices?hsLang=en#all-devices) - [Computer](https://help.stalbansdiocese.org/devices?hsLang=en#computer) - [iPhone, iPad & Android](https://help.stalbansdiocese.org/devices?hsLang=en#iphone-ipad-android) - [Personal](https://help.stalbansdiocese.org/devices?hsLang=en#personal) - [Links](https://help.stalbansdiocese.org/links?hsLang=en) - [Software & Services](https://help.stalbansdiocese.org/software-services?hsLang=en#main-content) - [Artificial Intelligence (AI)](https://help.stalbansdiocese.org/software-services?hsLang=en#artificial-intelligence-ai) - [Calendars & Tasks](https://help.stalbansdiocese.org/software-services?hsLang=en#calendars-tasks) - [CMS & Database](https://help.stalbansdiocese.org/software-services?hsLang=en#cms-database) - [Emails](https://help.stalbansdiocese.org/software-services?hsLang=en#emails) - [Files](https://help.stalbansdiocese.org/software-services?hsLang=en#files) - [Meetings](https://help.stalbansdiocese.org/software-services?hsLang=en#meetings) - [Finance](https://help.stalbansdiocese.org/software-services?hsLang=en#finance) - [Forms](https://help.stalbansdiocese.org/software-services?hsLang=en#forms) - [PDFs](https://help.stalbansdiocese.org/software-services?hsLang=en#pdfs) - [Printing & Scanning](https://help.stalbansdiocese.org/software-services?hsLang=en#printing-scanning) - [Security & Data Protection](https://help.stalbansdiocese.org/software-services?hsLang=en#security-data-protection) - [SharePoint & OneDrive](https://help.stalbansdiocese.org/software-services?hsLang=en#sharepoint-onedrive) - [Staff](https://help.stalbansdiocese.org/software-services?hsLang=en#staff) - [Teams](https://help.stalbansdiocese.org/software-services?hsLang=en#teams) - [Teams Phone](https://help.stalbansdiocese.org/software-services?hsLang=en#teams-phone) - [Video Conferencing](https://help.stalbansdiocese.org/software-services?hsLang=en#video-conferencing) - [Website](https://help.stalbansdiocese.org/website?hsLang=en) - [Contact](https://help.stalbansdiocese.org/contact?hsLang=en) [![Chill listening crop-3](https://help.stalbansdiocese.org/hs-fs/hubfs/apple-touch-icon-1.png?width=24&height=24&name=apple-touch-icon-1.png "Chill listening crop-3")](https://help.stalbansdiocese.org?hsLang=en) St Albans Diocesan IT Team Copyright © 2026, Diocese of St Albans