---
title: Get help from the Diocesan IT Team
description: View known issues and raise a support ticket for St Albans Diocesan staff, associates and Bishop offices.
---

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1. [IT Help](https://help.stalbansdiocese.org/?hsLang=en)
2. [Contact](https://help.stalbansdiocese.org/contact?hsLang=en)

# Get help from the Diocesan IT Team

## View known issues and raise a support ticket for St Albans Diocesan staff, associates and Bishop offices.

<https://help.stalbansdiocese.org/External%20monitor%20screen%20not%20displaying%20when%20docked%20or%20showing%20the%20same%20picture%20or%20showing%20incorrectly>

### **🐞Known Issues**

**1. 13 Nov: Microsoft is experiencing MAJOR disruptions globally.** This is affecting multiple products, including:

- Email (Outlook)
- Calendars
- Engage
- Teams (some functionality affected)
- Lists / To Do

**13 Nov 14:55:** *"We're observing sustained improvements in service availability as recovery progresses across affected Microsoft 365 services. While service functionality continues to improve, some users may still experience intermittent connectivity issues or delayed email delivery."*  **Microsoft**

 

 

- [Communications](https://help.stalbansdiocese.org/communications?hsLang=en#main-content)

    - [Branding](https://help.stalbansdiocese.org/communications?hsLang=en#branding)
- [Devices](https://help.stalbansdiocese.org/devices?hsLang=en#main-content)

    - [All Devices](https://help.stalbansdiocese.org/devices?hsLang=en#all-devices)
    - [Computer](https://help.stalbansdiocese.org/devices?hsLang=en#computer)
    - [iPhone, iPad & Android](https://help.stalbansdiocese.org/devices?hsLang=en#iphone-ipad-android)
    - [Personal](https://help.stalbansdiocese.org/devices?hsLang=en#personal)
- [Links](https://help.stalbansdiocese.org/links?hsLang=en)
- [Software & Services](https://help.stalbansdiocese.org/software-services?hsLang=en#main-content)

    - [Artificial Intelligence (AI)](https://help.stalbansdiocese.org/software-services?hsLang=en#artificial-intelligence-ai)
    - [Calendars & Tasks](https://help.stalbansdiocese.org/software-services?hsLang=en#calendars-tasks)
    - [CMS & Database](https://help.stalbansdiocese.org/software-services?hsLang=en#cms-database)
    - [Emails](https://help.stalbansdiocese.org/software-services?hsLang=en#emails)
    - [Files](https://help.stalbansdiocese.org/software-services?hsLang=en#files)
    - [Meetings](https://help.stalbansdiocese.org/software-services?hsLang=en#meetings)
    - [Finance](https://help.stalbansdiocese.org/software-services?hsLang=en#finance)
    - [Forms](https://help.stalbansdiocese.org/software-services?hsLang=en#forms)
    - [PDFs](https://help.stalbansdiocese.org/software-services?hsLang=en#pdfs)
    - [Printing & Scanning](https://help.stalbansdiocese.org/software-services?hsLang=en#printing-scanning)
    - [Security & Data Protection](https://help.stalbansdiocese.org/software-services?hsLang=en#security-data-protection)
    - [SharePoint & OneDrive](https://help.stalbansdiocese.org/software-services?hsLang=en#sharepoint-onedrive)
    - [Staff](https://help.stalbansdiocese.org/software-services?hsLang=en#staff)
    - [Teams](https://help.stalbansdiocese.org/software-services?hsLang=en#teams)
    - [Teams Phone](https://help.stalbansdiocese.org/software-services?hsLang=en#teams-phone)
    - [Video Conferencing](https://help.stalbansdiocese.org/software-services?hsLang=en#video-conferencing)
- [Website](https://help.stalbansdiocese.org/website?hsLang=en)
- [Contact](https://help.stalbansdiocese.org/contact?hsLang=en)

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St Albans Diocesan IT Team

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