All Devices
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      The Microsoft Store is blocked / I cannot find the Apple App Store. How do I install apps and manage devices using the Company Portal app?

      The Microsoft Company Portal is your diocesan app store and diocesan device management app.

      The Company Portal app

      Company Portal app icon
       

      The Company Portal app replaces:

      • Microsoft Store on diocesan Windows computers
      • Apple App Store on diocesan iPhones and iPads

      You can also use it to check your devices are compliant with diocesan security policies in order for you to access your accounts.

       

      Installing apps from the Company Portal

      New Apps: If you cannot find an app that you need for your role, or if you are looking for a paid app, please start by checking the Approved Cloud Services (sign-in required) to see if it is listed there.

      If the app is either approved or not found in the list, please raise a support ticket with the app's details. The diocesan IT team will review your request, determine if there are similar apps or services currently available to suggest to you, and if appropriate, add the requested app to the Company Portal for you to install on your diocesan device.

      1. Open the Company Portal app
      2. Sign in if required
      3. Either search or go to the apps list to browse
      Windows iPhone / iPad
      • Select Apps
      • Select View all apps

      Managing your diocesan devices in the Company Portal

      Tip: You can also view the Company Portal online at portal.manage.microsoft.com/devices

      1. Open the Company Portal app
      2. Sign in if required
      3. Select Devices
      4. A list of all diocesan devices that are registered to you are displayed along with their compliance current status:
        1. ✅Can access company resources: This device meets all security requirements and can access work or school resources.
        2. Out of compliance – can still access company resources: This device is allowed access, but some settings don’t meet company policies. You must update them by the specified deadline.
        3. Cannot access company resources: This device does not meet security requirements and is blocked from accessing diocesan resources. Follow the necessary recommendations to regain access.
        4. Can access company resources, but action required: Your device is currently allowed access, but you must take specific actions by a deadline to maintain access.

      Using Check Access

      Check access gives you the ability to manually start a sync of your device to the diocesan device management server. Automatic synchronisations occur every 8 hours or so however you may want to do a manual sync here to:

      1. Receive an app recently deployed to your device
      2. Receive the latest security and compliance policies
      3. Regain access to your diocesan Microsoft account on that device which you have now made compliant.
      Select Check status to start a manual sync.
      • The message Can access company resources means you can access your diocesan Microsoft account.