Get help from the Diocesan IT Team

View known issues and raise a support ticket for St Albans Diocesan staff, associates and Bishop offices.

Known Issues

1. Cannot start or schedule meetings in Zoom - Hosting, creating and scheduling meetings in Zoom will no longer be possible as we move to Microsoft Teams for all online meetings. For more details see: I cannot start a new meeting or schedule a meeting in Zoom >

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Check Diocese of St Albans IT Service Status Dashboard >

Before you Raise a Ticket

1. Have you checked our knowledge base first?

2. Have you tried turning the device off/on or closing/re-opening the programme/file?

3. Book help with setting up meeting room equipment here > (24 hours notice)

4. Website enquiries go to the Comms Team >