I cannot connect to a home printer or another printer outside of the office from my diocesan Windows computer

Connecting to a printer on your home network / WiFi and other locations

By default all non-office network (ethernet and WiFi) connections are classed as 'Public' which means you won't be able to see other devices on the network you're on, including printers.

  1. Raise a support ticket and the IT Team will change your network classification to 'Private' if appropriate.
  2. Add a printer as normal:
    Add a printer or scanner in Windows
  3. If it asks you for administrator credentials during setup or you'd like the manufacturer's software to be installed, please contact the IT Team through a support ticket.