How can I set an out of office message for a shared mailbox?
Set an automatic reply message on a shared mailbox
Outlook New
-
in Outlook, select the Settings⚙️icon top right
- If you don't see this, you are not using the Outlook New app. Use the Outlook on the Web method instead >
- Select Accounts > Automatic replies
- Select the shared mailbox under These settings are applied at the account level
- Enter the follow details:
- Set a time period if required
- Enter message
- Choose who to send the automatic message to
- Select X to close and it will save automatically

Outlook on the Web
- In an internet browser, modify and enter the relevant URL in the address bar:
- https://outlook.office.com/mail/*@stalbans.anglican.org/
- https://outlook.office.com/mail/*@stalbansdiocese.org/
- * = insert the shared mailbox alias (first part of the address) here
- Alternatively go to your mailbox in Outlook on the Web
- Click your name in the top right
- Open another mailbox
- Enter the email address of the shared mailbox
- Select address
- Open
- In the shared mailbox go to Settings (cog icon) top right
- View all Outlook settings
- Automatic replies
- Turn on to enable or turn off to disable
- When enabling select the time period
- Write your message for inside and, optionally, outside your organisation
- Save
See also: How do I set an out of office message to automatically reply in Outlook?