--- title: How do I restart the OneDrive app on my Windows Computer? description: Restarting the OneDrive app may resolve some issues with OneDrive / SharePoint not working --- [Skip to content](https://help.stalbansdiocese.org/how-do-i-restart-the-onedrive-app-on-my-windows-computer#main-content) English Show submenu for translations [![dioceseofstalbans-technology\_474x247-1](https://help.stalbansdiocese.org/hs-fs/hubfs/dioceseofstalbans-technology_474x247-1.png?width=192&height=100&name=dioceseofstalbans-technology_474x247-1.png)](https://help.stalbansdiocese.org/?hsLang=en) - [🎟️Raise Support Ticket](https://help.stalbansdiocese.org/tickets-new) - [🎫My Tickets](https://help.stalbansdiocese.org/tickets-view) - [🧠Knowledge Base](https://help.stalbansdiocese.org/) Open main navigation Close main navigation - [🎟️Raise Support Ticket](https://help.stalbansdiocese.org/tickets-new) - [🎫My Tickets](https://help.stalbansdiocese.org/tickets-view) - [🧠Knowledge Base](https://help.stalbansdiocese.org/) - English Show submenu for translations - [My Tickets](https://help.stalbansdiocese.org/tickets-view) [My Tickets](https://help.stalbansdiocese.org/tickets-view?hsLang=en) How can we help? - There are no suggestions because the search field is empty. 1. [IT Help](https://help.stalbansdiocese.org/?hsLang=en) 2. [Software & Services](https://help.stalbansdiocese.org/software-services?hsLang=en) 3. [SharePoint & OneDrive](https://help.stalbansdiocese.org/software-services?hsLang=en#sharepoint-onedrive) # How do I restart the OneDrive app on my Windows Computer? ## Restarting the OneDrive app may resolve some issues with OneDrive / SharePoint not working **Note:** The OneDrive app syncs both your OneDrive and SharePoint files to your computer. ### Quitting the OneDrive App 1. **Right click** the OneDrive app icon in the bottom right taskbar ![](https://help.stalbansdiocese.org/hubfs/image-png-Apr-21-2023-11-58-39-4940-AM.png) ![](https://help.stalbansdiocese.org/hubfs/image-png-Apr-21-2023-11-58-00-1086-AM.png) 2. Under the Cog icon choose **X Quit OneDrive** ![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Mar-20-2025-09-55-24-3470-AM.png?width=358&height=233&name=image-png-Mar-20-2025-09-55-24-3470-AM.png) --- ### Starting the OneDrive App *If the Status icons are missing or the OneDrive app icon isn't showing in the taskbar then OneDrive isn't currently running on your computer and there will be no syncing. This will cause sync errors.* *![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Apr-21-2023-12-04-36-5955-PM.png?width=336&height=287&name=image-png-Apr-21-2023-12-04-36-5955-PM.png)* 1. Windows Start (bottom left) 2. Type 'onedrive' 3. Select the OneDrive app ![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Apr-21-2023-12-02-53-7022-PM.png?width=336&height=526&name=image-png-Apr-21-2023-12-02-53-7022-PM.png) --- For futher information please refer to this guide which covers syncing, sharing, restoring previous version of files and dealing with errors: [**SharePoint and OneDrive Ultimate Guide**](https://stalbansdiocese.sharepoint.com/:b:/r/Staff/SharePoint/SharePoint%20and%20OneDrive%20Ultimate%20Guide.pdf?csf=1&web=1&e=oe0Zdd)   - [Communications](https://help.stalbansdiocese.org/communications?hsLang=en#main-content) - [Branding](https://help.stalbansdiocese.org/communications?hsLang=en#branding) - [Devices](https://help.stalbansdiocese.org/devices?hsLang=en#main-content) - [All Devices](https://help.stalbansdiocese.org/devices?hsLang=en#all-devices) - [Computer](https://help.stalbansdiocese.org/devices?hsLang=en#computer) - [iPhone, iPad & Android](https://help.stalbansdiocese.org/devices?hsLang=en#iphone-ipad-android) - [Personal](https://help.stalbansdiocese.org/devices?hsLang=en#personal) - [Links](https://help.stalbansdiocese.org/links?hsLang=en) - [Software & Services](https://help.stalbansdiocese.org/software-services?hsLang=en#main-content) - [Artificial Intelligence (AI)](https://help.stalbansdiocese.org/software-services?hsLang=en#artificial-intelligence-ai) - [Calendars & Tasks](https://help.stalbansdiocese.org/software-services?hsLang=en#calendars-tasks) - [CMS & Database](https://help.stalbansdiocese.org/software-services?hsLang=en#cms-database) - [Emails](https://help.stalbansdiocese.org/software-services?hsLang=en#emails) - [Files](https://help.stalbansdiocese.org/software-services?hsLang=en#files) - [Meetings](https://help.stalbansdiocese.org/software-services?hsLang=en#meetings) - [Finance](https://help.stalbansdiocese.org/software-services?hsLang=en#finance) - [Forms](https://help.stalbansdiocese.org/software-services?hsLang=en#forms) - [PDFs](https://help.stalbansdiocese.org/software-services?hsLang=en#pdfs) - [Printing & Scanning](https://help.stalbansdiocese.org/software-services?hsLang=en#printing-scanning) - [Security & Data Protection](https://help.stalbansdiocese.org/software-services?hsLang=en#security-data-protection) - [SharePoint & OneDrive](https://help.stalbansdiocese.org/software-services?hsLang=en#sharepoint-onedrive) - [Staff](https://help.stalbansdiocese.org/software-services?hsLang=en#staff) - [Teams](https://help.stalbansdiocese.org/software-services?hsLang=en#teams) - [Teams Phone](https://help.stalbansdiocese.org/software-services?hsLang=en#teams-phone) - [Video Conferencing](https://help.stalbansdiocese.org/software-services?hsLang=en#video-conferencing) - [Website](https://help.stalbansdiocese.org/website?hsLang=en) - [Contact](https://help.stalbansdiocese.org/contact?hsLang=en) [![Chill listening crop-3](https://help.stalbansdiocese.org/hs-fs/hubfs/apple-touch-icon-1.png?width=24&height=24&name=apple-touch-icon-1.png "Chill listening crop-3")](https://help.stalbansdiocese.org?hsLang=en) St Albans Diocesan IT Team Copyright © 2026, Diocese of St Albans