How do I view and add a shared mailbox to Outlook on the Web?

Using webmail, outlook.office.com, with shared mailboxes

Viewing a shared mailbox

• In an internet browser, modify and enter this URL in the address bar:
  • https://outlook.office.com/mail/*/
    • * = insert the shared mailbox email address here, eg:
      https://outlook.office.com/mail/help@stalbans.anglican.org/
    • Use your own username/email address and password to sign in.
  • Alternatively go to your mailbox in outlook.office.com
    • Click your name in the top right
    • Open another mailbox
    • Enter the email address of the shared mailbox
    • Select
    • Open

Adding a Shared Mailbox to your own Mailbox

1. Go to outlook.office.com
2. Sign in if asked
3. In the left folder pane right click on Folders above your main inbox
4. If you can't see the folder pane, go to View > Layout > Folder pane > Show
5. Select Add shared folder or mailbox
   
   
6. Type the email address of the shared mailbox
7. Select the mailbox
8. Add
9. The shared mailbox will appear under your own mailbox in the left folder pane