---
title: How do I view and add a shared mailbox to Outlook on the Web?
description: Using webmail, outlook.office.com, with shared mailboxes
---

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# How do I view and add a shared mailbox to Outlook on the Web?

## Using webmail, outlook.office.com, with shared mailboxes

### Viewing a shared mailbox

- In an internet browser, modify and enter this URL in the address bar: 
    - https://outlook.cloud.microsoft/mail/**\***/ 
          - **\*** = insert the shared mailbox email address here, eg:  
            outlook.cloud.microsoft/mail/firstname.lastname@stalbansdiocese.org
          - Use your own username/email address and password to sign in.
    - Alternatively go to your mailbox in **[outlook.cloud.microsoft](https://outlook.cloud.microsoft/)** 
          - Click your name in the top right
          - Open another mailbox
          - Enter the email address of the shared mailbox
          - Select
          - Open

---

### Adding a Shared Mailbox to your own Mailbox

1. Go to **[outlook.cloud.microsoft](https://outlook.cloud.microsoft/)**
2. Sign in if asked
3. In the left folder pane right click on **Folders** above your main inbox
4. If you can't see the folder pane, go to View \> Layout \> Folder pane \> Show
5. Select **Add shared folder or mailbox**
   
   ![](https://help.stalbansdiocese.org/hubfs/image-png-May-23-2023-01-31-52-3924-PM.png)
6. Type the email address of the shared mailbox
7. Select the mailbox
8. **Add**
9. The shared mailbox will appear under your own mailbox in the left folder pane

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