--- title: How to mark calendar appointments as busy or free description: Microsoft Bookings links to your primary calendar but will not offer times you have marked as busy --- [Skip to content](https://help.stalbansdiocese.org/microsoft-bookings-does-not-show-available-times#main-content) English Show submenu for translations [![dioceseofstalbans-technology\_474x247-1](https://help.stalbansdiocese.org/hs-fs/hubfs/dioceseofstalbans-technology_474x247-1.png?width=192&height=100&name=dioceseofstalbans-technology_474x247-1.png)](https://help.stalbansdiocese.org/?hsLang=en) - [🎟️Raise Support Ticket](https://help.stalbansdiocese.org/tickets-new) - [🎫My Tickets](https://help.stalbansdiocese.org/tickets-view) - [🧠Knowledge Base](https://help.stalbansdiocese.org/) Open main navigation Close main navigation - [🎟️Raise Support Ticket](https://help.stalbansdiocese.org/tickets-new) - [🎫My Tickets](https://help.stalbansdiocese.org/tickets-view) - [🧠Knowledge Base](https://help.stalbansdiocese.org/) - English Show submenu for translations - [My Tickets](https://help.stalbansdiocese.org/tickets-view) [My Tickets](https://help.stalbansdiocese.org/tickets-view?hsLang=en) How can we help? - There are no suggestions because the search field is empty. 1. 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[Calendars & Tasks](https://help.stalbansdiocese.org/software-services?hsLang=en#calendars-tasks) # How to mark calendar appointments as busy or free ## Calendar appointments affect your Teams status and Microsoft Bookings and scheduling availability ### Show appointments as busy or free When you create an appointment in your calendar, you can choose whether the appointment shows as **Free**, **Busy** and other options. ### How appointments affect Microsoft Teams - Marking a calendar appointment as **Busy** will change your Teams status to **Busy** and you may not receive phone calls from a call queue. ### How appointments affect Microsoft Bookings & the Outlook calendar scheduling assistant - If your calendar appointment is marked as **Free**, Bookings and the scheduling assistant will show that time as available for you. - If your calendar appointment is marked as **Busy**, Bookings will not offer the time and the scheduling assistant will not show you as available. **Tip:** If a whole day is excluded in Bookings, it's likely that you have a day appointment in your calendar marked as **Busy**. Change that appointment to **Free** to show in Bookings. - If there is no appointment in your calendar then Bookings will follow the **Availability options** you have set for that service. See: **[Microsoft Bookings - Add a service (Availability options starts 00:30) \>](https://www.microsoft.com/en-us/videoplayer/embed/RWuKXH?postJsllMsg=true)** --- ### Change calendar appointment 'Show As Busy/Free' in Outlook Desktop 1. Open the calendar appointment or create a new appointment 2. Under **Busy** menu change the **Show As** field to your desired option ![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Jan-08-2024-03-51-48-8786-PM.png?width=652&height=410&name=image-png-Jan-08-2024-03-51-48-8786-PM.png) 3. Save and Close --- ### Change calendar appointment 'Show As Busy/Free' in Outlook on the Web 1. Go to **[https://outlook.office.com/calendar/](https://outlook.office.com/calendar/)** 2. Sign in if required 3. Double click the calendar appointment or create a new appointment 4. Under **Event** menu change **Busy** field to your desired option ![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Jan-08-2024-04-04-05-3821-PM.png?width=403&height=329&name=image-png-Jan-08-2024-04-04-05-3821-PM.png) 5. Save --- ### Change calendar appointment 'Show As' in Outlook Mobile App 1. Open the Outlook Mobile app \> Calendar 2. Open an existing appointment \> Edit (pencil icon) or start a new appointment 3. Under **Show as** (eye icon) near the bottom change to **Free** or **Busy** **![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Jan-09-2024-10-55-55-4130-AM.png?width=300&height=597&name=image-png-Jan-09-2024-10-55-55-4130-AM.png)** - [Communications](https://help.stalbansdiocese.org/communications?hsLang=en#main-content) - [Branding](https://help.stalbansdiocese.org/communications?hsLang=en#branding) - [Devices](https://help.stalbansdiocese.org/devices?hsLang=en#main-content) - [All Devices](https://help.stalbansdiocese.org/devices?hsLang=en#all-devices) - [Computer](https://help.stalbansdiocese.org/devices?hsLang=en#computer) - [iPhone, iPad & Android](https://help.stalbansdiocese.org/devices?hsLang=en#iphone-ipad-android) - [Personal](https://help.stalbansdiocese.org/devices?hsLang=en#personal) - [Links](https://help.stalbansdiocese.org/links?hsLang=en) - [Software & Services](https://help.stalbansdiocese.org/software-services?hsLang=en#main-content) - [Artificial Intelligence (AI)](https://help.stalbansdiocese.org/software-services?hsLang=en#artificial-intelligence-ai) - [Calendars & Tasks](https://help.stalbansdiocese.org/software-services?hsLang=en#calendars-tasks) - [CMS & Database](https://help.stalbansdiocese.org/software-services?hsLang=en#cms-database) - [Emails](https://help.stalbansdiocese.org/software-services?hsLang=en#emails) - [Files](https://help.stalbansdiocese.org/software-services?hsLang=en#files) - [Meetings](https://help.stalbansdiocese.org/software-services?hsLang=en#meetings) - [Finance](https://help.stalbansdiocese.org/software-services?hsLang=en#finance) - [Forms](https://help.stalbansdiocese.org/software-services?hsLang=en#forms) - [PDFs](https://help.stalbansdiocese.org/software-services?hsLang=en#pdfs) - [Printing & Scanning](https://help.stalbansdiocese.org/software-services?hsLang=en#printing-scanning) - [Security & Data Protection](https://help.stalbansdiocese.org/software-services?hsLang=en#security-data-protection) - [SharePoint & OneDrive](https://help.stalbansdiocese.org/software-services?hsLang=en#sharepoint-onedrive) - [Staff](https://help.stalbansdiocese.org/software-services?hsLang=en#staff) - [Teams](https://help.stalbansdiocese.org/software-services?hsLang=en#teams) - [Teams Phone](https://help.stalbansdiocese.org/software-services?hsLang=en#teams-phone) - [Video Conferencing](https://help.stalbansdiocese.org/software-services?hsLang=en#video-conferencing) - [Website](https://help.stalbansdiocese.org/website?hsLang=en) - [Contact](https://help.stalbansdiocese.org/contact?hsLang=en) [![Chill listening crop-3](https://help.stalbansdiocese.org/hs-fs/hubfs/apple-touch-icon-1.png?width=24&height=24&name=apple-touch-icon-1.png "Chill listening crop-3")](https://help.stalbansdiocese.org?hsLang=en) St Albans Diocesan IT Team Copyright © 2026, Diocese of St Albans