Microsoft Bookings and Scheduling does not show the correct available times in my calendar

Microsoft Bookings links to your primary calendar but will not offer times you have marked as "busy"

How Microsoft Bookings reads your calendar

When you create an appointment in your calendar, you can choose whether the appointment shows as Free, Busy and other options.

  • If your calendar appointment is marked as Free, Bookings will show the time as available.

  • If your calendar appointment is marked as Busy, Bookings will not offer the time.

Tip: If a whole day is excluded in Bookings, it's likely that you have a day appointment in your calendar marked as Busy. Change that appointment to Free to show in Bookings.


Change calendar appointment 'Show As Busy/Free' in Outlook Desktop

  1. Open the calendar appointment or create a new appointment
  2. Under Busy menu change the Show As field to your desired option
  3. Save and Close

Change calendar appointment 'Show As Busy/Free' in Outlook on the Web

  1. Go to https://outlook.office.com/calendar/
  2. Sign in if required
  3. Double click the calendar appointment or create a new appointment
  4. Under Event menu change Busy field to your desired option
  5. Save

Change calendar appointment 'Show As' in Outlook Mobile App

  1. Open the Outlook Mobile app > Calendar
  2. Open an existing appointment > Edit (pencil icon) or start a new appointment
  3. Under Show as (eye icon) near the bottom change to Free or Busy