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My computer has frozen, how do I force it to restart?
Only do this if the computer is completely unresponsive for a couple of minutes.
- Unplug the computer from any docks and peripherals.
- Press and hold down the power button until the screen goes off.
- Note you only need to press the power button down lightly. Using force will damage the power button.
- Press the power button again to turn back on.