How do I use Oracle Authenticator on a Windows Computer?

Use the Oracle Authenticator app for multi-factor / 2 factor authentication (MFA / 2FA) codes on your computer

Note: The Oracle Authenticator app is installed on the majority of diocesan Windows computers. If the app is missing, open the Company Portal app > Apps > Oracle Mobile Authenticator > Install or install from the Microsoft Store app.

Tip: If you require remote support for the Oracle Authenticator app, you may need to disable the Screen Protection. Select the 3 lines menu top left in the top left > App Protection > Switch Screen Protection to Off. Turn it back to On when finished.

Adding a new MFA account to Oracle Authenticator

  1. Open the app named Authenticator on your Windows computer.
    1. Select the Windows key windows-icon-32-png on the keyboard or on the Windows taskbar
    2. Type Authenticator or go to All appsAuthenticator
    3. Open the Authenticator app
  2. Accept the End User License Agreement
  3. Generate an MFA key / QR Code from the cloud service / website you wish to enable MFA for
  4. In the Authenticator app, select Add Account
  5. Either enter an MFA key manually or scan MFA QR codes from another device with the laptop's camera:
    1. Enter key manually
      1. Select No to allow Authenticator to access you camera
      2. Select Enter key manually
      3. Choose the Account Type or choose Others if not listed
      4. Fill in the Account name and MFA Key
      5. Save
    2. QR Codes with Camera
      1. Select Yes to allow Authenticator to access you camera
      2. Hold up the MFA QR code in front of the laptop camera from another device
  6. The cloud service / website account will be added.

Copying an MFA code in Oracle Authenticator

  1. Open Oracle Authenticator (icon on right)
    1. Select the Windows key windows-icon-32-png on the keyboard or on the Windows taskbar
    2. Type Authenticator or go to All appsAuthenticator
    3. Open the Authenticator app
  2. Left click the account listed you wish to sign into
    1. The code will be copied to your computer's clipboard
  3. Paste the code into the sign-in window that's asking for a code.
    1. Right-click in the field > Paste
    2. Or left click in the field then, on the keyboard, press the keys CTRL and V together

Tip: The code changes every 30 seconds with a countdown on the right. If it's close to 0, wait and copy the next code that appears.