---
title: How do I use Oracle Authenticator on a Windows Computer?
description: Use the Oracle Authenticator app for multi-factor / 2 factor authentication (MFA / 2FA) codes on your computer
---

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# How do I use Oracle Authenticator on a Windows Computer?

## Use the Oracle Authenticator app for multi-factor / 2 factor authentication (MFA / 2FA) codes on your computer

**Note:** The Oracle Authenticator app is installed on the majority of diocesan Windows computers. If the app is missing, open the Company Portal app \> Apps \> Oracle Mobile Authenticator \> Install or install from the Microsoft Store app.

**Tip:** If you require remote support for the Oracle Authenticator app, you may need to disable the Screen Protection. Select the 3 lines menu top left in the top left \> App Protection \> Switch Screen Protection to **Off**. Turn it back to **On** when finished.

### Adding a new MFA account to Oracle Authenticator

1. Open the app named **Authenticator** on your Windows computer. 
     1. Select the Windows key ![windows-icon-32-png](https://help.stalbansdiocese.org/hs-fs/hubfs/windows-icon-32-png.png?width=32&height=32&name=windows-icon-32-png.png) on the keyboard or on the Windows taskbar
     2. Type **Authenticator** or go to **All apps** \> **Authenticator**
     3. Open the **Authenticator** app  
        ![](https://help.stalbansdiocese.org/hubfs/image-png-Oct-09-2023-01-03-39-7526-PM.png)
2. **Accept** the End User License Agreement
3. Generate an MFA key / QR Code from the cloud service / website you wish to enable MFA for
4. In the Authenticator app, select **Add Account**
5. Either enter an MFA key manually or scan MFA QR codes from another device with the laptop's camera: 
     1. **Enter key manually** 
            1. Select **No** to allow Authenticator to access you camera
            2. Select **Enter key manually**
            3. Choose the Account Type or choose **Others** if not listed
            4. Fill in the Account name and MFA Key
            5. **Save**
     2. **QR Codes with Camera** 
            1. Select **Yes** to allow Authenticator to access you camera
            2. Hold up the MFA QR code in front of the laptop camera from another device
6. The cloud service / website account will be added.

---

### Copying an MFA code in Oracle Authenticator

![](https://help.stalbansdiocese.org/hs-fs/hubfs/oracle-mobile-auth-icon-png.png?width=136&height=136&name=oracle-mobile-auth-icon-png.png)

1. Open **Oracle Authenticator** (icon on right) 
     1. Select the Windows key ![windows-icon-32-png](https://help.stalbansdiocese.org/hs-fs/hubfs/windows-icon-32-png.png?width=32&height=32&name=windows-icon-32-png.png) on the keyboard or on the Windows taskbar
     2. Type **Authenticator** or go to **All apps** \> **Authenticator**
     3. Open the **Authenticator** app  
        ![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Oct-09-2023-01-03-39-7526-PM.png?width=362&height=237&name=image-png-Oct-09-2023-01-03-39-7526-PM.png)
2. Left click the account listed you wish to sign into 
     1. The code will be copied to your computer's clipboard
3. Paste the code into the sign-in window that's asking for a code. 
     1. Right-click in the field \> **Paste**
     2. Or left click in the field then, on the keyboard, press the keys **CTRL** and **V** together

**Tip:** The code changes every 30 seconds with a countdown on the right. If it's close to 0, wait and copy the next code that appears.

![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Dec-05-2024-11-18-31-5720-AM.png?width=502&height=233&name=image-png-Dec-05-2024-11-18-31-5720-AM.png)

 

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