Modify stored contacts in Outlook Desktop
1. Check your Outlook Address Book
Amend any incorrect email addresses or names stored under My Contacts in Outlook
2. Manually sync the Offline Global Address List
Organisational contacts are handled by the server and you may need to resync your Outlook desktop to reflect recent changes.
See: How do I update Outlook Desktop's Offline Global Address List to reflect recent changes? >
3. Clear the AutoComplete cache
Outlook Desktop stores a local copy of recently used email addresses for quick access in the To, CC and BCC fields. Changes made in 1 and 2 above won't change these suggestions. Instead, enter their email address or name and select the X on the right of the incorrect suggestion to clear from Outlook.
