I can't sign in with my diocesan Microsoft 365 email account on my personal Windows or Mac computer

Reason for an Error Code 53003 when signing into Microsoft Office / Outlook / OneDrive and other apps to access email and files

Restrictions on personal Windows and Mac computers

Signing into a locally installed programmes or apps, eg. Microsoft Office / Outlook / OneDrive etc, on your personal Windows or Mac computer with your diocesan Microsoft 365 account is no longer possible. For more information visit:

What is the diocesan personal device usage policy?

Access your emails and files through office.com

For personal Windows and Mac computers, email and file access is only granted through an internet browser, for example Microsoft Edge, Google Chrome, Apple Safari, Mozilla Firefox, Opera etc, at https://office.com

For more information visit:

How can I access my emails, calendars and files in an internet browser, eg. Edge, Chrome, Firefox or Safari etc?


For access on personal mobiles and tablets please visit:
I can't access my diocesan email, calendar and files on my personal mobile or tablet