Warning: Using personal devices or personal accounts for diocesan work introduces significant security risks. All diocesan work and data must be kept within diocesan‑managed systems and services, using diocesan accounts and carried out on a diocesan device, when provided. If your diocesan device does not meet your requirements, please raise a support ticket so the IT Team can assist.
Note: You can only use your diocesan account in Microsoft Edge on a personal Windows computer. You will not be able to use other web browsers (like Chrome or Firefox).
Edge lets you use the online versions of Word, Excel and PowerPoint, so you can open and work on your SharePoint or OneDrive files without installing or using any Office apps on your computer.
You won’t be able to sign into any installed desktop apps (such as Outlook, Office, or OneDrive). All access must be through Microsoft Edge.
Contents
Personal Device Requirements for Access
- Supported Operating Systems:
- Windows 11 with the latest monthly security updates
- Windows 10 with Extended Security Updates (ESU) (if no computer provided)
- Active security protection:
- Built-in Windows Security (on by default)
- or suitable alternative, eg. Sophos, Norton, Bitdefender etc
- Firewall enabled:
- Built-in Windows Firewall (on by default)
- or suitable alternative
Access your diocesan account in Microsoft Edge
APPLICABLE FROM APRIL 2026 ONWARDS
Note: When you register your device, Microsoft Edge will create a separate profile for your diocesan account. This keeps your diocesan browsing and data completely separate from any personal information on your device. The Diocese of St Albans cannot access personal data.
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Open Microsoft Edge on your Windows computer
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Type outlook.office.com in the address bar and press enter.
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This is the website address for diocesan emails which you can use to setup your new profile. Other Microsoft web apps will be available once setup is complete.
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You should see the Microsoft sign in prompt. If instead you see email for another Microsoft account, sign out of that account first (top right). You can sign back in once this setup is complete.- Enter your diocesan email address > Next
- Enter your password > Sign in
- Select Not now to prevent your password being saved in your personal Edge profile
- Select Switch Edge profile
- Select Sign in to sync data
- Enter your diocesan password again > Sign in
- Select Yes to Sign in to all apps, websites, and services on this device?
- Your device will be registered. Once complete you will see Account added to this device. Select Done.
- Your new diocesan Edge work profile should now open. Note it will create an additional Edge icon in your taskbar. Right click on the new icon > Pin to taskbar for easy access.
- Select Continue for Let's set up your profile to access org resources
- Your diocesan email account should now be open. Select the 9 squares in the top left corner to switch to a different Microsoft app.
Error Messages
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You can't get there from here |
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Reason: You are using a different internet browser to Microsoft Edge, eg. Google Chrome.
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OS update warning & App access blocked (Windows version) |
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Reason: Your Windows version is not supported.
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App access blocked (Security) |
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| Offline Grace Period Expired | |
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You have not accessed your diocesan account for a long period. You will need to remove the account and setup again for access. |
Resolution: Use Windows Update to receive the latest security updates for access. Refer to 
The Windows Security Centre app on your Windows device is reporting a security issue. Open the Windows Security app to resolve.Remove your diocesan Edge work profile
- Select the ellipses . . . (3 dots) in the top right of Edge
- Select ⚙️Settings
- Under Profiles find the profile associated with your diocesan email address
- Select the🗑️bin icon to delete
- Open Windows⚙️Settings
- Select Accounts
- Select Access work or school
- Expand your listed diocesan email address
- Select Disconnect
