- Don't click on any links or open attachments until you're sure it's genuine.
- If it looks like it's from somebody you know, ask them to confirm they sent it.
- 8 common signs of a phishing email:
- It's in your junk folder
- There's a banner at the top with a warning message (added by Microsoft)
- Urgent action is demanded
- Incorrect sender's address
- Poor spelling or grammar
- Uncharacteristic greeting or words used
- Asks you to sign in
- Asks you to download files (eg. from Dropbox / OneDrive / WeTransfer etc) which you aren't expecting
- Report phishing emails by the Mark as Phishing button in Outlook
Tip: If the Phishing button is missing or not working then just delete the message. It's more important for you not to click the email links than to report the message.
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- Outlook desktop:
- Outlook on the web:
- Outlook mobile: Not available
- Outlook desktop:
- If you're still unsure your message is genuine, raise a support ticket with the email date, subject & sender's address and the IT Team will check.