Phishing Email Tips

  • Don't click on any links or open attachments until you're sure it's genuine.
  • If it looks like it's from somebody you know, ask them to confirm they sent it.
  • 8 common signs of a phishing email:
  1. It's in your junk folder
  2. There's a banner at the top with a warning message (added by Microsoft)
  3. Urgent action is demanded
  4. Incorrect sender's address
  5. Poor spelling or grammar
  6. Uncharacteristic greeting or words used
  7. Asks you to sign in
  8. Asks you to download files (eg. from Dropbox / OneDrive / WeTransfer etc) which you aren't expecting
  • Report phishing emails by the 'Mark as Phishing' button in Outlook (not in mobile app).
  • If you're still unsure your message is genuine, raise a support ticket with the email date, subject & sender's address and the IT Team will check.