I cannot connect my laptop to a projector, there is no signal available or it is showing a black screen

A troubleshooting guide for displaying your laptop screen on a projector for meetings

A. Check Power

Ensure both your laptop and projector are on.

B. Check Cables

 Ensure your laptop and projector are connected together with either an HDMI or VGA cable / display adaptor and are all inserted correctly.

  • Try re-inserting the cables again if no signal is showing up.
  • The display cable you're using might be faulty. Proceed to the next steps first but try a different cable if you still have no signal afterwards.

Warning: The Holywell Lodge boardroom projectors are connected correctly and do not need adjusting. There is also a safety risk because they are both inaccessible without a ladder. If you believe there is a fault with either of the boardroom projectors please raise a support ticket and do not try to resolve yourself.

C. Check Source

Projectors typically have multiple inputs. Ensure you select the correct source on the projector's remote or on the unit. Choose the source that the cable is going into the projector with, ie. HDMI for an HDMI cable, VGA or PC for a VGA cable. If you're not sure, try all the source inputs to see if any work.

Holywell Lodge - Boardroom Projectors: HDMI Reset Button

For the projectors in the boardroom, there is a reset button on the HDMI input black box on the wall. This box controls the signal to both projectors. If a no signal message is showing on one or both of the screens use this button to reset the signal to the projectors:

  1. Follow A, B and C above. For source choose HDMI on the projectors.
  2. Press this button to reset.

D. Check your Computer's Display Settings

Using a projector is the same process as using an external monitor with a laptop. The projector can either show a duplicate screen of your laptop screen, be extended as a 2nd screen or be disabled in your display settings.

E. Holywell Lodge: Familiarise yourself with the IT Equipment

A full guide on the IT equipment in the meeting rooms at Holywell Lodge can be found here:
How do I use the IT equipment in the boardroom and meeting rooms at Holywell Lodge?