Block and unblock phone numbers from calling you
Note: You can only block a number coming in on your direct phone line. This won't affect calls coming in from a call queue that you are a member of. To block a number system-wide please raise a support ticket.
Block from the Call History List
- Open Microsoft Teams
- Select the Calls tab
- Under History select More Options . . . at the top right of the call
- Select Block
- The number is then labelled as Blocked
- To Unblock, select More Options . . . at the top right of the call > Unblock
Manage Block Contacts
- In the top right of Teams choose More Options . . . (next to your picture or initials)
- Choose Settings
- Choose Privacy
- Under Blocked contacts:
- Select Block calls with no caller ID if you wish to stop withheld numbers calling you
- Select Edit blocked contacts
- Any numbers you've blocked will be listed here.
- Select Unblock to allow the number to call you again.