Teams Phone: No Answer Settings

How to set-up Call Handling when calls are not answered in Microsoft Teams

Handling the call when you can't answer

1. Go to More actions    > Settings > Calls
2. Under When you can't answer a call the options are:
   1. Do not redirect calls
   2. Redirect to a new number or contact
   3. Redirect to a call group*
   4. Redirect to delegates*
3. Under Ring for this many seconds before redirecting choose your preferred time.

Additional Learning

Teams Phone: Forwarding Calls >

Teams Phone: Call Groups and Delegates >

Teams Phone: All IT Knowledge Base articles >