Teams Training: Notifications by Email

Receive, change or stop notifications of chat messages by email when you're not available in Microsoft Teams

If you are offline or unavailable in Microsoft Teams when a chat message is sent to you, an email notification is sent from noreply@emeaemail.teams.microsoft.com by default


Change your Microsoft Teams missed activity emails

  1. In Microsoft Teams select the 3 dots . . . menu in the top right
  2. Select Settings
  3. Select Notifications and activity
  4. Scroll down on the right to Missed activity emails
  5. Select your desired notification setting
  6. Once selected the setting saves straight away


Reply Error "Recipient's mailbox is full"

Delivery has failed to these recipients or groups:
[sender]... in Teams (noreply@emeaemail.teams.microsoft.com)
The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly

When replying to a Teams email notification by email in Outlook, by default the email address you are replying to will be noreply@emeaemail.teams.microsoft.com, not the sender who sent the message.

If you send to noreply@emeaemail.teams.microsoft.com you will receive a bounce back message saying the mailbox is full.

Instead, change the reply address to the sender's or reply back in Microsoft Teams Chat.