Why are clergy/PTO's not showing on the Klipfolio dashboards?

I have set up the clergy correctly, but they are not showing on the public Klipfolio dashboards, what should I check?

The public Klipfolio dashboard is how we display information to the public. We require that they:

• they have completed a DPA (Data Protection Agreement)
• have the correct position assigned
• that the 'Include on the website' checkbox is ticked.
• their primary address is marked as such.

The dashboard only updates once every 24 hours, so changes may take a while to be reflected.