New Software and Apps
The IT Team are responsible for installing and maintaining software and apps installed on your diocesan computer. You do not have administrative rights on your computer to perform installations. The reasons for this are:
- Security. The IT Team source installation files only from official or trusted sources.
- Licenses. Software and cloud services must be licensed properly according to the developer's requirements.
- Cost. We sometimes have access to suppliers and rates as an organisation that are cheaper than consumer rates. The IT Team may also provide an already existing or alternative product which does the same function as the software or cloud service you would like to use.
- Payments. All payments made for software and cloud services must be handled through diocesan invoicing and payment methods. You are not allowed to make payments using personal accounts nor are you allowed to claim them back through expenses.
For any new software or cloud services that you would like to use, please check the approved list first:
Approved Cloud Services [link to article] >
If the software or cloud service is not on the approved list and you wish to make a request, please raise a support ticket and explain your reason for using it in your diocesan role. Please also include links to the product's website and installers.
The IT Team will review your request and may suggest existing products or alternative products to use instead. If it is approved, the IT Team will carry out the installation themselves. For most products, this can be done remotely without coming onto your screen.