I can't log into the database

1. You might already be signed in. Use this link:
   https://database.stalbans.anglican.org
   If this link works, it's likely your existing shortcut or bookmark ends with 'login' which doesn't work when you're already signed in. Replace your bookmark or shortcut with the link above.
   1. How to create an internet favourite or bookmark >
   2. How to create a desktop shortcut to a website >
2. Try clearing your internet browser's cache (local copy of pages)
   How to Clear Your Browser's Cache
3. Try a different internet browser to the one you're using. Diocesan computers typically have Microsoft Edge installed and some may also have Google Chrome installed as well.
4. Reset your password in the portal:
   How do I reset my diocesan database / portal password?
5. For multi-factor authentication issues please refer to the following article:
   How do I add and manage MFA on the diocesan database? >