---
title: I cannot start a new meeting or schedule a meeting in Zoom
description: Changes to Zoom licenses from March 2025
---

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2. [Software & Services](https://help.stalbansdiocese.org/software-services?hsLang=en)
3. [Video Conferencing](https://help.stalbansdiocese.org/software-services?hsLang=en#video-conferencing)

# I cannot start a new meeting or schedule a meeting in Zoom

## Changes to Zoom licenses from March 2025

### Terminating Diocesan Zoom Licenses

From March 2025, we will no longer be providing Zoom licenses as part of our efforts to manage costs more effectively. Since Microsoft Teams offers comparable features for video calls and online meetings, we kindly ask that you use Microsoft Teams instead and refrain from creating personal Zoom accounts to keep our data secure.

#### Can I still host, start or schedule a new meeting?

This will no longer be possible. Please use Microsoft Teams for all meetings from now on.

#### Can I still join other meetings hosted by other organisations or external individuals?

Yes, you can still join meetings with your diocesan zoom account. Select **Join** button in Zoom or the meeting link provided.

| ![](https://help.stalbansdiocese.org/hs-fs/hubfs/how-to-schedule-a-zoom-meeting-png.png?width=614&height=718&name=how-to-schedule-a-zoom-meeting-png.png) | ![](https://help.stalbansdiocese.org/hs-fs/hubfs/image-png-Mar-05-2025-11-26-00-8640-AM.png?width=345&height=197&name=image-png-Mar-05-2025-11-26-00-8640-AM.png) |
| --- | --- |
| **Before March 2025** | **After March 2025** |

---

### How do I use Microsoft Teams for online meetings?

We have numerous training articles and videos on how to use Microsoft Teams in this knowledge base. Here are the articles for online meetings in Microsoft Teams:

- [Teams Training: Meeting Types](https://help.stalbansdiocese.org/teams-training-meeting-types?hsLang=en) 
    - [Teams Training: Schedule Meetings](https://help.stalbansdiocese.org/teams-training-schedule-meetings?hsLang=en)
    - [Create a new meeting in Outlook with a Microsoft Teams link](https://help.stalbansdiocese.org/outlook-desktop-teams-add-in?hsLang=en#new-meeting)
    - [Teams Training: Join a Meeting](https://help.stalbansdiocese.org/teams-training-join-a-meeting?hsLang=en)
    - [Teams Training: Chat](https://help.stalbansdiocese.org/teams-training-chat?hsLang=en)
    - [Teams Training: Webinars](https://help.stalbansdiocese.org/teams-training-webinars?hsLang=en)
    - [Teams Training: Town Hall (Live Event)](https://help.stalbansdiocese.org/teams-training-town-hall?hsLang=en)
- [Teams Training: Join a Meeting](https://help.stalbansdiocese.org/teams-training-join-a-meeting?hsLang=en) 
    - [Teams Training: Web Version](https://help.stalbansdiocese.org/teams-training-web-version?hsLang=en)
    - [Teams Training: Join a Meeting as a Guest](https://help.stalbansdiocese.org/teams-training-join-a-meeting-as-guest?hsLang=en)
- Teams Meetings Features: 
    - [Teams Training: Attendance Reports](https://help.stalbansdiocese.org/teams-training-attendance-reports?hsLang=en)
    - [Teams Training: Breakout Rooms](https://help.stalbansdiocese.org/teams-training-breakout-rooms?hsLang=en)
    - [Teams Training: Captions & Translations](https://help.stalbansdiocese.org/teams-training-captions?hsLang=en)
    - [Teams Training: Notes, Agendas and Tasks in Meetings](https://help.stalbansdiocese.org/teams-training-notes?hsLang=en)
    - [Teams Training: Polls](https://help.stalbansdiocese.org/teams-training-polls?hsLang=en)
    - [Teams Training: Presenting](https://help.stalbansdiocese.org/teams-training-presenting?hsLang=en)
    - [Teams Training: Q&A](https://help.stalbansdiocese.org/teams-training-question-answers?hsLang=en)
    - [Teams Training: Recording](https://help.stalbansdiocese.org/microsoft-teams-recording-meetings?hsLang=en)
    - [Teams Training: Screen Share & Shared Display Mode](https://help.stalbansdiocese.org/teams-training-screen-share?hsLang=en)
    - [Teams Training: Spotlight](https://help.stalbansdiocese.org/teams-training-spotlight?hsLang=en)
    - [Teams Training: Transcriptions](https://help.stalbansdiocese.org/teams-training-transcriptions?hsLang=en)
    - [Teams Training: Waiting Room / Lobby](https://help.stalbansdiocese.org/how-do-i-use-the-lobby-in-microsoft-teams?hsLang=en)
    - [Teams Training: Whiteboard](https://help.stalbansdiocese.org/teams-training-whiteboard?hsLang=en)
- [Teams Training: Troubleshooting](https://help.stalbansdiocese.org/teams-training-troubleshooting?hsLang=en)

**TEAMS TRAINING SERIES:** [Contents \>](https://help.stalbansdiocese.org/software-services?hsLang=en#teams)

- [Communications](https://help.stalbansdiocese.org/communications?hsLang=en#main-content)

    - [Branding](https://help.stalbansdiocese.org/communications?hsLang=en#branding)
- [Devices](https://help.stalbansdiocese.org/devices?hsLang=en#main-content)

    - [All Devices](https://help.stalbansdiocese.org/devices?hsLang=en#all-devices)
    - [Computer](https://help.stalbansdiocese.org/devices?hsLang=en#computer)
    - [iPhone, iPad & Android](https://help.stalbansdiocese.org/devices?hsLang=en#iphone-ipad-android)
    - [Personal](https://help.stalbansdiocese.org/devices?hsLang=en#personal)
- [Links](https://help.stalbansdiocese.org/links?hsLang=en)
- [Software & Services](https://help.stalbansdiocese.org/software-services?hsLang=en#main-content)

    - [Artificial Intelligence (AI)](https://help.stalbansdiocese.org/software-services?hsLang=en#artificial-intelligence-ai)
    - [Calendars & Tasks](https://help.stalbansdiocese.org/software-services?hsLang=en#calendars-tasks)
    - [CMS & Database](https://help.stalbansdiocese.org/software-services?hsLang=en#cms-database)
    - [Emails](https://help.stalbansdiocese.org/software-services?hsLang=en#emails)
    - [Files](https://help.stalbansdiocese.org/software-services?hsLang=en#files)
    - [Meetings](https://help.stalbansdiocese.org/software-services?hsLang=en#meetings)
    - [Finance](https://help.stalbansdiocese.org/software-services?hsLang=en#finance)
    - [Forms](https://help.stalbansdiocese.org/software-services?hsLang=en#forms)
    - [PDFs](https://help.stalbansdiocese.org/software-services?hsLang=en#pdfs)
    - [Printing & Scanning](https://help.stalbansdiocese.org/software-services?hsLang=en#printing-scanning)
    - [Security & Data Protection](https://help.stalbansdiocese.org/software-services?hsLang=en#security-data-protection)
    - [SharePoint & OneDrive](https://help.stalbansdiocese.org/software-services?hsLang=en#sharepoint-onedrive)
    - [Staff](https://help.stalbansdiocese.org/software-services?hsLang=en#staff)
    - [Teams](https://help.stalbansdiocese.org/software-services?hsLang=en#teams)
    - [Teams Phone](https://help.stalbansdiocese.org/software-services?hsLang=en#teams-phone)
    - [Video Conferencing](https://help.stalbansdiocese.org/software-services?hsLang=en#video-conferencing)
- [Website](https://help.stalbansdiocese.org/website?hsLang=en)
- [Contact](https://help.stalbansdiocese.org/contact?hsLang=en)

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St Albans Diocesan IT Team

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