My email to a colleague has bounced back saying undeliverable

Email formats for diocesan email addresses

Email Address Formats

Email addresses are typically in the following formats:

firstname.surname@stalbansdiocese.org

Legacy accounts:

[firstinitial][surname]@stalbans.anglican.org

position@stalbans.anglican.org

firstname.surname@stalbans.anglican.org

Ensure the email address is correct and, if using both names, it includes a dot between the firstname and surname.

Global Address List

If you're unsure of the email address format, in Outlook select the To field and find the contact in the Global Address List.

In Outlook Desktop, changes can take up to 24 hours to appear so if it doesn't show what you're expecting you can manually sync your address book. See:

How do I update Outlook Desktop's Offline Global Address List to reflect recent changes? >

 


Related Article:

Outlook Desktop is auto-completing an incorrect email address or name in the To / CC / BCC fields in a new email message >