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      How do I use Printix for printing?

      We use a cloud service called Printix for adding printers to your computer and for managing print jobs

      Contents

      What is Printix?

      Printix is a software service the diocesan IT team use for adding printers onto diocesan devices and to manage print jobs.

      The Printix Client app is installed on all diocesan devices. Printix is not a physical printer itself.

      At Holywell Lodge, Printix is also installed on the Ricoh printers and is what you sign into with either your door card or Printix ID code.

      How can I check if Printix is running on my Windows computer and I am signed in?

      • The Printix Client will be listed on the app list in the Windows start menu windows-11-start-png

      • Printix starts automatically when you start your computer and the Printix icon displays in your notification area at the bottom right of your screen.
        • If it's not running, open the Printix Client from the Windows start menu

      • You need to be signed in with your diocesan Microsoft account. This should happen automatically. To check you are signed in:
        • Left click on the Printix icon in the notification area at the bottom right of your screen.
        • Your name should appear under Sign in
      Signed In: Not Signed In:
        • If your name is missing, you are not signed in:
          • Select Sign in
          • An internet browser windows will open
          • Choose Sign in with Microsoft
          • Sign in with your diocesan Microsoft account
          • Close the browser window

      Tip: For further troubleshooting please see: I cannot print to the office printers >

      Using Printix to print on your Windows computer

      The Printix Client adds the printers available to you automatically. Printing is similar to how you would normally print:

      1. Before printing, you can choose to hold / lock a print job and release it when you're physically at the printer. See:
        1. How do I use Printix to hold / lock a print so I can release it later when I'm at the Ricoh printer?
      2. Print as normal using the application's print method, eg. File > Print or CTRL+P
      3. Choose the printer you wish to print to:
        1. HL ... = Printers at Holywell Lodge
        2. Bishop ... = Printers at Bishop offices
        3. AD ... = Printers at Archdeacon offices
      4. All print jobs are black & White and duplex by default to save money and paper.
        1. Printing in colour costs 50% more.
        2. Select Printer Properties to print in colour or change the orientation, duplex or other print options

      Print from your diocesan iPad or iPhone to Holywell Lodge printers

      Requirements needed for AirPrint with Printix

      1. A diocesan owned iPhone or iPad
      2. Device connected to St Albans Diocese WiFi at Holywell Lodge
        1. Check which WiFi your device is on in the Settings app apple_settings-png-1 > WiFi
          1. If you're on St Albans Diocese Guests, switch over to St Albans Diocese WiFi
          2. The St Albans Diocese WiFi password is already saved on the device
      3. Printix app
        1. If it's missing, look for it in the Company Portal app
        2. Open the app and sign in
      4. Copy your Printix AirPrint password before you start printing from the iPhone or iPad

      Copy your Printix AirPrint password

      1. Open the Printix app
      2. Sign in if not already
      3.  Select Menu in the top right corner
      4.  Select 🔒AirPrint password
      5. Copy the password to the clipboard

      How to AirPrint with Printix

      1. On your iPhone or iPad, open the document you wish to print
      2. Print by tapping the app’s Share or Actions button:
        Share button No alt supplied for Image Actions button
      3. Scroll down and tap the Print button:
        Print button or Print
        1. Not all apps support AirPrint
      4. Tap No Printer Selected and choose a printer name starting HL (for Holywell Lodge)
        1. If you can't see it, check requirements
      5. Leave username blank.
      6. Paste the your Printix AirPrint password into the password field.
      7. You will need to do this once for every AirPrint printer at Holywell Lodge.

      Apple Support: Use AirPrint to print from your iPhone or iPad >

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